FAQ

We have listed the most frequently asked questions below, However, if we don’t have the answer you need, please go to the help centre, fill out the feedback form and we will get back to you straight away.

Help Centre

Will my child be confused if they start to learn a second language so early in life?

Studies have shown that supporting a child’s home language is very important for enhancing academic performance, even in cases where the language spoken at school is not the same as the language spoken at home. Infancy and early childhood are critical periods for language development. During these periods, all children have their highest potential to learn multiple languages without special effort.

How much screen time is ok for my child?

Studies suggest that children aged 2 – 6 can use screens for a maximum of 2 hours each day without harming their development. Recent research also suggests that it’s not so much the length, but the quality of the screen time that matters. Older children should balance media use with other healthy behaviour.

What are the benefits of being bilingual?

Current research has confirmed that bilingual children learn faster, and that learning languages also supports other types of learning. The cognitive effects of bilingualism are positive through the entire lifespan, and even include protection against some forms of dementia in old age.

Why is it important for families to share the same stories?

Good books are read many times and can provide important reference points which help family members to relate. Kids often have favourite stories they love to hear over and over again and this desire for repetition is a great tool for learning a new language.

Why don’t you have audio of the stories?

We feel that the app is best used by a parent or teacher together with the child. That way, the adult, who will often be a native speaker, can ensure the correct pronunciation. It also allows the adult to monitor the amount of screen time. Unuhi is as much about the quality time between the parent and their child enjoying a story together as it is about learning a second language.

However, we appreciate that audio is a highly requested feature and it will be available soon with the option to switch it on and off. Subscribe to our newsletter and be the first to know when audio launches.

Will I lose my purchases if I buy a new device?

Definitely not! If you ever reset or lose your iPad, the Unuhi app will always be tied to your apple ID so you can simply download the app again and go to Settings > Restore Purchases within the app at any point.

Can I read the books offline? For example, on an aeroplane?

There are often times when you don’t have an internet connection for your iPad. With that in mind, we have built Unuhi in a way that allows you to read all our books offline. However, please note that in order to purchase one of the paid books, you will need an internet connection in order to connect to the Apple App Store so if you are planning on going abroad or know that you won’t have internet, it’s worth making this purchase in good time.

Are all of the books translated into the same number of languages?

Yes, all our books are available in all 20 languages that the app supports. Do let us know if there is a language not currently offered that you would like.

Will you be launching on Android?

Yes, an Android version is coming soon.

Can I be kept up to date about new releases?

Yes. Simply sign up for our newsletter and we will keep you informed. Also don’t forget to check out our social media pages. We are @UnuhiApp on Facebook, Instagram & Twitter.